Frequently Asked Questions
Date last updated: 06/3/2024
Question 1
Who is Air Components?
In business for over 49 years, Air Components is a proud distributor of Kaeser compressed air equipment, Ingersoll-Rand, Cleco, Gesipa, and Panasonic assembly tools, and various material handling solutions. Air Components services the majority of lower Michigan.
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Question 2
Where is Air Components located?
We are located in Wayland, MI but service the majority of lower Michigan.
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Question 3
What brands does Air Components offer?
Air Components is a proud Kaeser compressed air equipment distributor. Kaeser is a 100+-year-old, family-owned German business with it's U.S. headquarters in Virginia. On the assembly tools side of the business, Air Components distributes many top brands such as Ingersoll-Rand, Cleco, Panasonic, Gesipa, Aimco, ETA, and ASG.
Question 4
Do you offer financing or lease programs?
Yes, we offer both! Contact us for more information.
Question 5
Do you provide installation services?
Yes, Air Components offers easy, turn-key compressed air solutions. We can also design and fabricate complete compressed air skid packages. Contact us for more information.
Question 6
Can you tell me what horsepower I need for my next air compressor?
We accomplish this by performing compressed air surveys. We use data loggers and conduct a week-long study to assess compressed air demand and efficiency. After evaluating this information, we can determine the right size air compressor for your requirements.
Question 7
Do you offer air compressor warranties?
Yes. Airend, oil cooler and after cooler, drive motor, and separator tank parts all come with a 5-year warranty.
Question 8
Do you offer 24-hour service calls?
Yes, we do. We have a technician on call 24/7 including weekends and holidays.
Question 9
What are the sales and service capabilities of your Compressor division?
With over 45 years of experience, nine service technicians, and a rental compressor fleet, we're confident we can service your equipment! We also have territory reps to help recommend new equipment, inside support for parts and order management, and 24/7 emergency compressor service.
Question 10
Can you tell me more about energy efficiency?
Energy efficiency is important to us at Air Components. We offer air surveys, leak detection, and free system evaluations. Contact us for more information.
Question 11
Does Air Components take trade-ins?
Yes, we will gladly evaluate your equipment for a potential trade-in.
Question 12
Can I request a specific technician?
Yes, you can. Contact our service manager at 616-532-1181 or by email at service@air-componentsinc.com.
Question 13
What is the best way to find air leaks?
Contact your sales representative. The experts at Air Components also do leak studies. By the way – your electrical company may offer a rebate for us to find and fix leaks.
Question 14
What kind of customer service can I expect from Air Components?
We offer 24/7, 365-day service from factory-trained service techs. We also have a vast amount of parts in stock, ready for your needs. The Air Components service team is ready at a moment’s notice, and we also have a certified refrigeration tech on staff to handle your refrigerated dryer issues.
Question 15
Can you service other brands besides Kaeser?
Absolutely. Our Kaeser-certified technicians have experience and knowledge to work on a multitude of brands and models.
Question 16
Who do I contact for after-hours support?
Dial 616-532-1181 and our call service manager will get in contact with the service technician on duty. Call anytime, 24/7, this includes holidays as well.
Question 17
What are the sales and service capabilities of your Tools division?
Our five territory reps cover the majority of lower Michigan. They can assist on advising and specifying the best tools and material handling solutions for your assembly line. We have three in-house repair technicians that repair most brands and models of assembly tools and related equipment. We also have an experienced inside support staff for parts and order management.
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