Frequently Asked Questions
Date last updated: 07/18/2023
Question 1
Who is Air Components?
In business for over 48 years, Air Components is a proud distributor of Kaeser compressed air equipment, assembly equipment, and material handling solutions. Air Components services western Michigan and has installed over 3500 Kaeser air compressor units in the area!
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Question 2
Where is Air Components located?
We are located in Grand Rapids, MI but service from the Mackinaw Bridge to Southern Michigan.
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Question 3
What brand does Air Components offer?
Air Components in a proud Kaeser air compressor distributor. Kaeser is a 100-year-old, family-owned business headquartered in Virginia.
Question 4
Do you offer financing or lease programs?
Yes, we offer both! Contact us for more information.
Question 5
Do you provide installation services?
Yes, Air Components offers easy, turn-key air compressor solutions. We will provide 100% installation. We also offer installations that include rigging and pipe fitting, however, we don’t do the electrical work.
Question 6
Can you tell me what horsepower I need for my next air compressor?
Yes. We perform compressed air surveys. We use Scadar data loggers and perform a week-long study to assess compressed air demand and efficiency.
Question 7
Do you offer warranties?
Yes. Airend, oil cooler and after cooler, drive motor, and separator tank parts all come with a 5-year warranty.
Question 8
Do you offer 24-hour service calls?
Yes, we do. We have a technician on call 24/7 including weekends and holidays.
Question 9
Can you support any size air compressor?
With over 40 years of experience, seven full-time technicians, and a rental compressor fleet. and four full-time pipe fitters, we certainly can! We also have inside support parts, order management, and 24/7 emergency compressor service.
Question 10
Can you tell me more about energy efficiency?
Yes, energy efficiency is important to us at Air Components. We offer air surveys, leak detection, and free system evaluations. Contact us for more information.
Question 11
Does Air Components take trade-ins?
Yes, we will gladly evaluate your equipment for a potential trade-in.
Question 12
Can I request a specific technician?
Yes, you can. Contact our service manager at 616-532-1181 or by email at service@air-componentsinc.com.
Question 13
What is the best way to find air leaks?
Contact your sales representative. The experts at Air Components also do leak studies. By the way – your electrical company may offer a rebate for us to find and fix leaks.
Question 14
What kind of customer service can I expect from Air Components?
We offer 24/7, 365-day service from factory-trained service techs. We also stock a million dollars worth of parts, ready for your needs. Air Components has seven service techs ready at a moment’s notice, and we are only one of the few companies that have a certified refrigeration tech on staff.
Question 15
Can you service other brands besides Kaeser?
Yes! Absolutely. Our Kaeser-certified technicians enjoy working on all brands.
Question 16
Who do I contact for after-hours support?
Dial 616-532-1181 and our call service will get in contact with the service technician on duty. Call anytime, 24/7, this includes holidays as well.
Question 17
Do you have rental compressors?
Yes. We have a fleet of rental air compressors, dryers, and other compressed air equipment items.
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